General + support
hello@apexkit.pro
Quickest way to reach a human. We aim to respond within 24 hours on weekdays, 48h at weekends.
Send email →Contact
We're a small team — and we read every message.
One inbox handles everything: support, billing escalations, security reports, press, and partnerships. No ticket queue, no department routing.
Live chat
Pro tier and above
Signed-in Pro+ accounts get in-app live chat from your dashboard. Median response time ~10 minutes during business hours.
Open →Security reports
Same email + /.well-known/security.txt
Found a vulnerability? Email hello@apexkit.pro with reproduction steps. We acknowledge within 24h and aim to fix or mitigate confirmed issues within 30 days. See security.txt for the canonical contact.
Open →Press + partnerships
hello@apexkit.pro
Writing a piece on AI-tool consolidation? Researching Apexkit for a comparison? Reach out — we'll reply within a business day.
Send email →Where we're based
Apexkit Ltd is a UK-registered company. Headquarters in London; the team is distributed across the UK + EU. All operations and data infrastructure are hosted in UK and EU regions (Azure UK South + Supabase EU + Cloudflare R2 EU). English law governs everything.
For postal correspondence (we'd rather you email):
Apexkit Ltd 71-75 Shelton Street Covent Garden London, WC2H 9JQ United Kingdom
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